Shipping and Return Policy

Returns

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Please do not send your purchase back to the manufacturer. In case if you would like to return products please contact
hi@supportbypoustovit.com.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed.

Shipping

Shipping Type Cost Estimated Delivery Time
DHL € 70 3-5 business days
Nova Poshta € 45 10 business days
Ukrposhta € 20 Up to 25 business days

Orders made of available items, upon confirmation of their availability and check of the bank transaction, will be processed within 3 working day of the order’s placement.

Please note that customers are to take care of any duty and tax fees. Customers will correspond this amount to the carrier, according to the process recommended by the carrier itself.

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